Shipping policy

Shipping Policy

  • We ship to the United Kingdom.
  • Orders are processed within 1-3 business days.
  • Most eBikes and accessories are shipped directly from our international warehouse partners.
  • Estimated delivery times:
    • Accessories: 7-15 business days
    • eBikes: 10-25 business days
  • Delivery times are estimates and may vary due to customs, courier delays, weather, or high demand.
  • Customers will receive tracking information once available.
  • EZIP is not responsible for delays caused by customs clearance or courier services.
  • If your order has not arrived within 30 business days, please contact us for assistance.